Saturday, October 4, 2025

Navigating Shared Ancestry.com Access After the Loss of a Family Account Holder

 


What is Ancestry's "Family Plan"? A paid subscriber (the plan manager) shares premium access with up to four others, each with their own account enjoying full benefits like record viewing on Ancestry, Fold3, and Newspapers.com.

What happens if the Plan Manager passes away or otherwise their account is closed?

  • Trees created or edited by added members are not deleted. They stay accessible for viewing and building, even on a free account.
  • Uploaded photos, documents, or saved items aren't deleted—they remain tied to the user's account.
  • If added members searched for and saved a document to their account, they will no longer be able to see their document but they will see the record information. It is recommended that added members save any documents onto their own computer because of this.
  • To regain full access, added users can subscribe individually.
  • Here is a good run down of the Family Plan at Family History Daily
  • Evernote explicitly states that none of your data will be lost when you cancel your subscription or downgrade. You’ll retain access to all your notes, notebooks, and content.
  • Although they don't really explicitly state what they will do so I would recommend that you backup your Evernote periodically. see Collaborating in Genealogy back up your Evernote
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